For immediate help, please feel free to explore our Knowledge Base.
IncrediMail Plus Members are entitled to receive special VIP Customer Support and can email us directly at firstname.lastname@example.org. We hope to answer all email support requests as soon as possible.
Our official support hours are 9:00AM to 4:00PM (IDT).
We are not open over the weekend or on major holidays, so replies may be delayed outside of the hours listed above.