To address this issue, you need to install Flash Player via Internet Explorer by doing the following:
1. Open Internet Explorer.
Note: As IncrediMail uses the flash plugins from Internet Explorer, you must install Flash Player in Internet Explorer. This is regardless of the browser you actually use to access the internet.
2. Click the following link to open the Adobe website: http://get.adobe.com/flashplayer/
3. Click "Install now" to reinstall Adobe Flash Player.